First, look for a contractor that has a good reputation for workmanship and service. Ask for references and talk to other homeowners. Most importantly, if there were unanticipated difficulties on a job, how did the contractor respond?

Second, expect a professional contractor to survey your entire home and ask questions about how you use various areas of your home and at what hours of the day. What about plans for expansion or additions? Do you have auxiliary heating needs for heating domestic water, ice and snow- melting from walkways and driveways or heating swimming pool water? What are your expectations of a home comfort system? Only a contractor who thoroughly understands your needs and expectations can make the best recommendations for heating system design and equipment selection. He'll make sure your whole system piping, valves, and other components are adequate for your needs. Plus, he'll be able to offer the best warranty and service package to protect your investment.

Third, insist on a thorough explanation of the contractor's recommendations, supported by brochures or other materials that describe in plain terms the operation and efficiency of the heating equipment being recommended. A professional contractor who handles major brands of equipment will be eager to work with you in this manner.

Finally, investigate the contractor's credentials. Is the contractor a member of Burnham's Home Heating Team, a select group of plumbing-heating contractors who have already been qualified as leaders in their industry and community?

The Home Heating Team is a program sponsored by Burnham Hydronics designed to match the highest-quality hydronic heating equipment with the very best installing and servicing contractors. The Home Heating Team insignia identifies your contractor as an elite professional, one that will have a lasting interest in the comfort, efficiency and reliability of your home heating system.